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"The WebSocket handshake failed" when using the cPanel Terminal In the event that you receive an error message stating Error: The WebSocket handshake failed when... Can I use DKIM on your shared hosting plans? We use a third-party provider to handle outbound SMTP transactions - MailChannels:... Do you offer MultiPHP? MultiPHP is cPanel's properitory software that enables users to change their PHP version and... Do you offer SSH/Shell access? Yes! Jailed SSH access is available for all plans, at no extra cost. Do you offer a website builder? We offer two site builder options. 1) Sitejet, accessible via cPanel -> Domains -> Sitejet... Do you offer an easy way to install scripts/software? We certainly do! Our servers come equipped with the industry leading Softaculous script... Full list of features Below is a full list of all the options that will be available within your cPanel account... How do I access cPanel, WHM and/or Webmail? There are three separate login areas, consisting of cPanel, WHM, and Webmail. cPanelThis is the... How do I change my cPanel password? If you've forgotten or lost your cPanel password, you may follow the below steps to reset it:1)... How do I change my primary domain? To change an account's primary/main domain for a shared hosting plan, please open a support... How do I check (and change) my PHP version? We offer PHP 5.6, 7.0, 7.1, 7.2, 7.3, 7.4, 8.0, 8.1, 8.2, 8.3 and 8.4, which can be adjusted in... How do I connect to FTP? Firstly, you need to make sure you have an FTP client installed. We recommend using... How do I create a cron job? Creating a cron job is easily done via your cPanel control panel area. Once logged in to cPanel,... How do I create a database? You can create MySQL Databases via your cPanel account. There is an excellent guide on the... How do I customize my PHP resource limits? We offer the ability to customize your PHP settings, which includes the ability to change PHP... How do I enable Redis or Memcached on my cPanel hosting account? If you have an Ethernet Servers shared hosting plan and would like to enable Redis or Memcached,... How do I enable a PHP module? We offer the ability to customize your PHP settings, which includes the ability to enable/disable... How do I find my account IP address? If (for example), you're using third-party DNS/name servers (i.e. Cloudflare, ClouDNS, etc),... How do I install an SSL certificate? You may sometimes receive messages in your browser that include, but are not limited to: "Your... How do I redirect my domain to show https://www in the URL bar? Let's say you have the domain ethernetservers.com and wish to have it automatically redirect to... How do I secure my site? These are some of the things we recommend you do to help secure your website.   1) Keep... My site is being slow, what should I do? If your website is being slow, we suggest doing the following: – Try to access your domain... My site is displaying errors, help! Errors can appear on websites for a number of reasons. Usually, these issues are quick to... Resource Limits To provide a stable and high-performance hosting environment, each Shared Web Hosting account has... What name servers should I use for my website? The name servers vary depending on the server that your account is on. Please search your email...
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We've worked with 25,506 customers in 143 countries - come & join us!
C I Wing September 19, 2024
"Support is brilliant"

Highly recommending Ethernet Servers, top notch and support is brilliant. Go for it as I am using the VPS already.

Paola Meyer September 5, 2024
"Splendid service"

All tickets are handled in timely manner. One of the best customer attentions I've had in the last 15 years. I wholeheartedly recommend ethernetservers.com for their splendid service.

Robin Gupta September 3, 2024
"Very happy"

I've been using Ethernet Servers since 2014, and they’ve always provided excellent service. I have many shared hosting accounts with them, and for the past five months, I’ve also been using their managed dedicated servers. What really stands out is their support. George, who I respectfully call Sir, is always there when I need help. He’s very knowledgeable and professional, and his assistance has made a big difference for me. If you’re looking for affordable and reliable web hosting, I highly recommend Ethernet Servers. They’ve been great to work with, and I’m very happy with their service. Thanks for everything!

David August 9, 2024
"Service is excellent"

The service is excellent. George went above and beyond. In this day and age, it is very nice to have a real person that I can deal with rather than a chatbot or some nameless/faceless tech support department as is often the case at other hosting providers. Highly recommended.


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EC1V 2NX
United Kingdom


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